Terms And Conditions


These terms and conditions are between Misto Chocolate Organization (referred to herein as “Misto Chocolate”, “our” and “we”) and the website user (referred to as “user” and “you”). Please read these terms carefully before accessing or using any of this site’s services. Each time you access or use this site, you are bound by these terms and conditions.

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your use of our website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions regularly.

Your Account

You can register for the “Misto Chocolate” Account (the “Account”) by providing your full legal name, current address, phone number, email address, and any other information indicated as required. You will provide true, accurate, current, and complete information about yourself as requested in the registration form, and will update the information to keep it current.

You are responsible for keeping your password secure. We cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password. You are responsible for all activity and content such as data, graphics, photos, and links uploaded under your Account.

We may reject your registration or cancel an existing Account, in case of a breach of these terms and conditions, at our sole discretion.


You are responsible for all charges incurred under your Account, whether made by you or another person using your Account. The currency used is the JOD  (Jordanian Dinar) or USD ( US dollars).

Before we can dispatch your purchases, we may need to confirm your details with your card issuer.

If for any reason we do not receive payment for a purchase, or if payment is found to be fraudulent, we may exercise our rights in law and equity, including (a), immediately suspending or terminating your Account; (b) seeking collection of the outstanding amount owed; and/or (c) seeking legal action against you for the breach of this agreement.

You are also responsible for paying any governmental taxes imposed in connection with the use of the website or the purchase of any products, including sales, use, or excise taxes. To the extent that we are obligated to collect such taxes, the applicable tax will be added to your payment. All sales on the website are final.

Availability, changes, and inaccuracies

We reserve the right at any time, and from time to time, to modify or discontinue, the website (or any part thereof) with or without notice.

We are constantly updating our products and services on the website. We make every attempt to ensure that our online catalog of products is as accurate and complete as possible. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. Prices and descriptive information or imagery are subject to change without notice.

Unauthorized Activities

You agree that you will not use our website for:

(a) any illegal or unauthorized purposes that violate any local, national, or international laws (including but not limited to import, export, copyright, and trademark laws). 

(b) modifying, copying, distributing, displaying, performing, reproducing, publishing, licensing, creating derivative works from, transferring, or selling any of the Website Materials, unless otherwise authorized by this Agreement or in a separate written agreement with us.

(c) attempting to gain unauthorized access to our computer system or engaging in any activity that interferes with the performance of, or impairs the functionality of the Website or any services provided through the Website. 

(d) any resale or commercial use of the website. 

(e) any downloading or copying of the website Materials for any reason other than your personal use, or any use of data mining, robots, or similar data gathering and extraction tools.

(f) using the website to access or collect any personally identifiable information, including any names, email addresses, or other such information for any purpose, including, without limitation, commercial purposes.

(g) removing, circumventing, disabling, damaging, or otherwise interfering in any way with any security-related features of the website aimed at preventing or restricting the unauthorized use of the website or any of the Website Materials. You may use the website and the website materials consistent with this Agreement.

Any other use of the website or website materials, including but not limited to the aforementioned unauthorized uses, without our prior written permission is strictly prohibited. You acknowledge and agree that the unauthorized use of the website or the website materials could cause irreparable harm to us and that in the event of the such unauthorized use, we shall be entitled to an injunction in addition to any other remedies available at law or in equity.

Warranty Disclaimer

We expressly disclaim all warranties whether express or implied that:

  • The access to the Site will function uninterrupted, secure or error-free
  • The Site or the server that makes the Site available will be virus-free
  • Or that Content information on the Site will be correct, accurate, timely, reliable, or complete

termination of account

We may terminate your account without prior notice or liability in case of any breach of these Terms and Conditions.

governing law and jurisdiction

This Agreement represents the entire agreement between you and us concerning the subject matter hereof and supersedes any and all prior and contemporaneous written and oral representations, understandings, and agreements, express and implied, and will be governed by and construed by the laws of Jordan, without reference to its conflict of law rules. By accessing, viewing, or using the services, works, content, or materials on the website, you consent and agree to the exclusive jurisdiction of the courts located in Jordan.

reference to other policies

Please refer to our privacy policy (that constitutes a part of these terms) on this link: Privacy Policy.

Please refer to our return and refund policy (that constitutes a part of these terms) on this link: Refund and Returns Policy.